The papers presented in this work cover themes such as sustainable tourism; ICT and tourism; marine tourism; tourism and education; tourism, economics, and finance; tourism marketing; recreation and sport tourism; halal & sharia tourism; culture and indigenous tourism; destination management; tourism gastronomy; politic, social, and humanities in tourism; heritage tourism; medical & health tourism; film induced tourism; community based tourism; tourism planning and policy; meeting, incentive, convention, and exhibition; supply chain management; hospitality management; restaurant management and operation; safety and crisis management; corporate social responsibility (CSR); tourism geography; disruptive innovation in tourism; infrastructure and transportation in tourism development; urban and rural tourism planning and development; community resilience and social capital in tourism.
The 4th ISOT 2020 aimed at (1) bringing together scientists, researchers, practitioners, professionals, and students in a scientific forum and (2) having discussions on theoretical and practical knowledge about current issues in tourism. The keynote speakers contributing to this conference are those with expertise in tourism, either in an academic or industrial context.

Ahmad Hudaiby Galih Kusumah is a lecturer at Universitas Pendidikan Indonesia (UPI), Indonesia. He is currently the head of Management of Resort and Leisure Study Program, Faculty of Social Science Education, UPI. His research interests cover e-tourism, resort management, destination planning, and marketing destination.
Cep Ubad Abdullah is a lecturer at Universitas Pendidikan Indonesia. As a member of UPI publication center, his area of research is mainly on education. His publications include papers on tourism education, English language teaching, multilingualism in tourism, and tourism education.
Dewi Turgarini is a lecturer at Universitas Pendidikan Indonesia. Currently serving as the head of Catering Industry Management Study Program, Faculty of Social Science Education, UPI, her research areas cover tourism gastronomy, food heritage tourism management, museum management, and cultural heritage tourism.
Mamat Ruhimat is currently the Vice Dean for Academic Affairs, Faculty of Social Science Education, Universitas Pendidikan Indonesia. He has published his works in such fields as geography of tourism, geography education, geography learning evaluation, demography, and statistics.
Oce Ridwanudin is a lecturer at Universitas Pendidikan Indonesia. Recently serving as the head of Tourism Education Study Program, Faculty of Social Science Education, Universitas Pendidikan Indonesia, his research mainly discusses sport tourism, customer behaviors, and customer experiences.
Yeni Yuniawati is a lecturer at Universitas Pendidikan Indonesia. As the head of Tourism Marketing Management Study Program, Faculty of Social Science Education, Universitas Pendidikan Indonesia, she has been producing research studies on tourism marketing, brand management, and tourist experiences.