This book covers big data, machine learning, and artificial intelligence-related technologies and how these technologies can enable the design, development, and delivery of customer-focused financial services to both corporate and retail customers, as well as how to extend the benefits to the financially excluded sections of society.

Artificial Intelligence, Fintech, and Financial Inclusion describes the applications of big data and its tools such as artificial intelligence and machine learning in products and services, marketing, risk management, and business operations. It also discusses the nature, sources, forms, and tools of big data and its potential applications in many industries for competitive advantage.

The primary audience for the book includes practitioners, researchers, experts, graduate students, engineers, business leaders, and analysts researching contemporary issues in the area.

Rajat Gera Professor, Officiating Director School of Management and Dean School of Management, school of Economics and Commerce, School of Social Sciences and Humanities, CMR University, Bangalore, India

Djamchid Assadi is a Professor at the Burgundy School of Business and is member of several academic councils and editorial boards.

Marzena Starnawska is a Senior Research Fellow in the Faculty of Management, University of Warsaw. She is an active member of EURAM community where she acts as board member and SIG Entrepreneurship Chair.