This cutting-edge new textbook examines how effective knowledge management can make organizations more innovative. Blending an extensive body of international research and analysis with examples of practical implementation, it demonstrates how organizational structures and strategies combined with digital technologies can better foster innovation. Critically rigorous and full of engaging pedagogy, this accessible textbook will enable readers to understand the complexity of innovation processes and the opportunities and challenges that face managers as they exploit new technologies to produce value. Contemporary case studies based on the authors' original research and focused on international organizations from a range of industries demonstrate the applicability of key theories and concepts to real-world practical opportunities.

This is an essential textbook for upper undergraduate, postgraduate and MBA students studying knowledge management and innovation. It is also suitable for any student of organisation studies wanting to understand more about the role that the digital has to play in fostering innovation and managing knowledge.

Sue Newell is professor of Information Systems and Management at Warwick Business School and Associate Dean for Undergraduate Programmes. She is one of the founding members of ikon, a research centre based at Warwick University. Sue has published over 100 journal articles in the disciplines of information systems, organization studies and management, as well as numerous books and book chapters.
Josh Morton is an Assistant Professor at Leeds University Business School, University of Leeds (UK) and the programme director for the MSc Global Strategy and Innovation Management. He teaches strategy and innovation across different levels of study, including to business leaders. His research focuses on the work of strategists and top managers in organisations, with a particular interest at present in strategic agility, open forms of strategy, and how IT is transforming organisations. He regularly collaborates on consultancy and research projects, including with Accenture, Deloitte, EY, and IBM.


Marco Marabelli is an Associate Professor at Bentley University (USA)where he teaches business process management and business analytics courses in undergraduate and MBA programmes. His research spans across the fields of organizational studies, information systems and communication. His research has been published in top journals and conference proceedings in his field.

Robert D. Galliers is the University Distinguished Professor Emeritus, formerly Provost, at Bentley University, USA and Honorary Visiting Professor at Loughborough University in the UK. Formerly, he was Professor of Information Systems at the London School of Economics, Dean of Warwick Business School, both in the UK, and Head of the School of Information Systems at Curtin University in Australia.